State Usability Standards

All state websites must practice good usability principles, and must adhere to California’s usability standards for web site development. The purpose of usability is to design websites that allow visitors to the site to complete a task, solve a problem, express an opinion, or find an answer to a question quickly and easily. Poor web page design leads to wasted time, reduced productivity, increased frustration, loss of confidence, inaccuracies, and loss of repeat visits.

State Usability Standards were adopted on June 16, 2006 by the Portal Review Board, and July 14, 2006 by the Portal Steering Committee, and are to be used for planning new and redesigned state websites.

State web developers should continuously validate their agency’s web pages for usability pursuant to the above standards.

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